Shipping policy

Shipping Information

We work with trusted production and fulfilment partners to create and ship each order with care.

Processing Time

Most items are made to order. Once your order is placed, production typically takes 2–5 business days before shipping.

Shipping Times

Estimated delivery times vary by location and are calculated at checkout. Once shipped, you’ll receive a confirmation email with tracking details where available.

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or peak periods.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

International Orders

For deliveries outside the European Union, orders may be subject to local taxes, customs duties, or handling fees upon arrival. These charges are set by local authorities and are the responsibility of the recipient.

Address Accuracy

Please ensure all shipping details are correct at checkout. We cannot be responsible for orders delayed or lost due to incorrect or incomplete addresses.

Questions

If you have any questions about shipping or delivery, feel free to contact us at hello@kodayuki.com — we’re always happy to help.